CMAYA

A comprehensive ISP Software Suite

A first of its kind focussed ISP software; CMAYA cleverly visualizes your business requirements and walks you into a new realm of control that you thought impossible till this very moment.

From enquiry management to billing and renewal, CMAYA has end to end modules that can automate the entire workflow. As it is built exclusively for ISP business model, you can associate employees with roles, departments and regions in order to define hierarchy and geography at one level, which will align the work-flows and user accesses perfectly.

Cnergee Management Application For Your Assets - Redefine Your Business...
  • System is based on the Software As A Service Model (SaaS)
  • No Capex and therefore no need for heavy investments in hardware and software
  • A complete Business Intelligence system for ISP's
  • Handles complete life cycle of a subscriber
  • Completely does away with repetitive tasks and routine work for users
  • Can easily assign rights to users for accessing pages or dashboards based on their roles
Various applications for varied needs

CMAYA is an integrated business application used by more than 60 ISP's managing over a million subscribers PAN India. It comes in 4 different modules, Customer Acquisition, Renewal & Collection, Customer Service & Customer Portal.

  • Customer Acquisition
    It simplifies and automates your Enquiry System & brings intelligence to your customer onboarding.
  • Renewal & Collection
    It streamlines the renewal process & brings efficiency and transparency to your renewal & payment trail.
  • Customer Service
    It will help you in quickly identifying the subscriber, access a subscriber's metadata & close the open service requests.
  • Customer Portal
    It gives a platform for quick interaction with customers where they can avail your services.
Extend your business to the edge of mobility

CMAYA ensures that your business has no pause when it comes to agility and user experience. CMAYA’s mobile applications are meant to push your company into the frontline of mobility by making you an early adopter of this crucial medium.

  • Renew, Change Plan
  • Launch Complaint
  • Reset Password
  • Pay Online
  • View Account
  • Get notifcations

Bel-Wifi

Complete solution for Wifi

BEL-WiFi is a complete end to end technology solution which helps to set up a private / public WiFi network in your premises.

Feature rich BEL-WiFi enables you to configure and create internet access to your users / guests based on various configurable parameters. Captive portal / app facilitates this access and also helps you to communicate with the users.

  • User Creation
    Users can be created manually or automatically. It can be based on user form, social log in or SMS request.
  • User Data
    User form can be customized to capture user data. Phone, E-Mail, other personal data or even feedback questions can be asked.
  • User Policies
    Different user types such as Staff, Guest, etc. can be created. Policies such as bandwidth, duration, access levels, etc. can be implemented.
  • Pricing, Packages & Payments
    Different pricing such as free, free then paid, paid, activity based free, vouchers, etc. can be implemented. Digital payments can be integrated.
  • Location Tracking
    User’s location based on access point can be tracked. User movement, heat map can be traced.
  • Captive Portal & App
    Customized captive portal / app can be provided for user creation, access and communication with user.
  • Content Delivery
    Advertising, branding content can be delivered to user based on time, location, etc. The delivery modes can be app notification, SMS, Email.
  • Compatibility
    BEL-WiFi is compatible with multiple access point, ISPs, networking switches and routers. It can be easily integrated with all.
  • User Logs
    Complete user logs and activities are recorded and can be used for MIS purpose. Number of logins, browsing data, time, etc. is tracked.
  • Business Growth
    Access to internet is becoming one of the most important factor behind choosing the facility by the customers. Providing WiFi connectivity helps in acquiring more customers.
  • Customer Insights
    Get insights into your customers by making them fill up forms for WiFi access. Also track his location in your premises and monitor his browsing pattern.
  • Monetization Opportunities
    Targeted advertisement platform allows you to serve location based, profile based advertisements creating revenue opportunities.
  • Low CapEx
    BEL-WiFi is a SaaS platform and pay as you go model helps you reduce upfront capital investments.
  • Quick Implementation
    BEL-WiFi is a easy to impement and can be installed quickly without affecting your routine operations

Bel-One

Completely integrated solutions for ISP and Telecom

BEL-ONE is a hosted solution for ISPs which comprises of fully integrated Cnergee application deck including AAA, ERP for ISP, Customer’s self care portal and mobile app, customer support system, pre-integrated payment gateway, SMS gateway, Email Server, etc.

Key BEL-ONE components such as BEL-AAA & CMAYA are from our own stable which are culmination of our 20+ years of ISP experience.

  • Authentication
    Authenticate your customers based on multiple parameters such as username, password, IP, Mac, device, etc.
  • Authorization
    Efficiently control the network access of the subscribers based on service and service profiles of the users to prevent losses
  • Accounting
    Comprehensive real time accounting system to manage your packages, pricing and rating engine to prevent revenue loss
  • Customer Support
    From enquiry to sales to activation to renewals, Complete solution for your customer support team
  • Self Care Apps
    Empower your customers with self care portal and mobile app. Service, Payments, diagnosis at their fingertips
  • MIS / Analytics
    Get complete control on your business by getting insights which makes your business decision making easy and informed
  • Business Focus
    Helps you focus on customer acquisition while we manage your systems
  • Quick Deployment
    SaaS based platform can be implemented quickly reducing go to market time
  • Cost Savings
    Pay as you go pricing reduces CapEx. Also features helps you reduce your other costs
  • Management & Support
    One stop solution reduces your vendor management efforts. Our 24x7 support also helps
  • Network Security
    Highly secured system protects you from the network threats & reduces losses
  • Scalability
    Highly scalable system to support the growth of your userbase

Bel-AAA

Your intelligent partner!

The rise of digital India has made the ISP business very demanding. The subscriber base has been growing exponentially and so has the complexity of the technology. To keep up the performance while scaling has been the biggest hurdle.

To address this, Cnergee has come-up with BEL-AAA which manages Authentication, Authorization & Accounting functions of the network. It is based on universal RADIUS protocol. Simplicity, Security and Scalability are its prime characteristics.

Other than part of BEL-ONE quite a few ISPs use BEL-AAA independently.

  • Multiple Methods
    It supports multiple methods of authentication including Username, Password, Mac, IP, Social Plugins, etc. ISP can choose to have any permutation combination of the above mentioned parameters to validate the users. The settings can be done user wise / network wise into the system.
  • Multiple Protocols
    It is designed to support different types of protocols for authentication. It can support PAP, CHAP, MS CHAP V1, MS CHAP V2, EAP as well as EAP-SIM. ISP can choose the desired protocol/s for authentication.
  • Security
    Multilayered security process and algorithms gives protection from identity theft and account sharing, unlawful intercepts, and any malware / virus attacks.
  • User Settings
    It also offers provision to end users to configure their preferences and policies such as personalized settings, parental control, authorized devices, bandwidth usage capping and alerts.
  • Re-Authorization
    It constantly checks for account balance and bandwidth quota allocation for user and keeps on re-authorizing during the session.
  • Package Configuration
    It allows different types of package configurations including time based, bandwidth based, fair usage, time of the day, promotional, etc.
  • Service Profiling & Policies
    It gives provision for implementing and enforcing various policies such as applicable bandwidth, legal policies, access method, access number, QoS & QoE authorization, time & usage, time of day, session management, multiple services, fishing & malware protection, no. of concurrent users, device restrictions, etc.
  • Real Time Accounting
    It offers real time accounting of the service.
    Fail-proof service and bandwidth control algorithms ensures zero loss of revenue as well as bandwidth.

  • Alerts, Notifications & Renewals
    Integration with SMS, Email and payment gateway facilitates timely communication with users as well as renewals. User accounts are updated instantly.
  • Multiple Vendors
    It supports solutions by multiple vendors such as Mikrotik, Cisco, StarOS, Chillispot, pfSense, and DD-WRT, etc. It can be easily deployed for these hardware infrastructures.
  • Integration
    It comes pre-integrated with SMS gateway, Email gateway, IVR and Payment Gateway. It is flexible to be integrated with any third party softwares / gateways of ISP’s choice.
  • Scalable
    It is scalable and is not restricted by the number of operators, users or the sessions. It can support the growth of ISP business without being under sized.
  • Throughput
    Bel-AAA offers maximum throughput in terms of users and their responses with minimum requirement of infrastructure
  • Quick Implementation
    Bel-AAA can be deployed and implemented quickly enabling faster time to market.
  • Reduced Revenue Loss
    Bel-AAA’s service and bandwidth control as well as real time accounting ensures almost zero loss in bandwidth and revenue.
  • Low Capex
    Modular implementation approach and pay as you go pricing model reduces burden on CapEx and OpEx
  • Operational Ease
    User friendly GUI and simple to use configuration makes Bel-AAA easy to use and doesn’t require high skilled manpower.

Bel-RAS

Enabling remote access services seamlessly

BEL-RAS is new age Broadband Remote Access Server technology developed by Cnergee to reduce the complexity in the network and costs; capital as well as operational.

BEL-RAS is suited for the mid and large size Internet Service Providers (ISPs) who are looking for comprehensive, low cost and scalable solution. It is compatible with major AAA solutions and other network hardware.

  • IP Routing
    BGP
  • Protocols
    PPPoE (MPPE supported)
    IPPoE
    Captive Portal
    FTTH (GPON / GPON / DSL supported)
  • Security
    IP Address Tracking
    Duplicate Address Tracking (DAD) URPF (Unicast Reverse Path Forwarding) DDOS Control
    SPAM Control
    IP Filtering
  • DHCP Support
    DHCP Server for IPv4 / Ipv6
  • Management
    Basic User Statistics
    Full User Statistics
    Basic System Element Statistics
    Full System Element Statistics
    NTP
    Analytics
  • QoS
    QoS per Service
    QoS per Group
    QoS per Subscriber
    Dynamic Bandwidth Management QoS on TOS
    QoS on Source/Destination
    IP address / Pool
  • Natting (Network Behind IP)
    CG NAT (NAT 444)
    SNAT
    DNAT
  • Logs
    Authentication
    Connection tracking logs
    Per session logging support
    Log to file
    Log to remote host
  • Additional Features
    IP Pools for – Wrong Password, Expired User, Wrong MAC
    Real time QoS user update
    Real time Group Policy Updation
    IP/URL Whitelisting
    Zero Accounting
  • Business Focus
    Helps you focus on customer acquisition while we manage your systems
  • Quick Deployment
    SaaS based platform can be implemented quickly reducing go to market time
  • Cost Savings
    Pay as you go pricing reduces CapEx. Also features helps you reduce your other costs
  • Management & Support
    One stop solution reduces your vendor management efforts. Our 24x7 support also helps
  • Network Security
    Highly secured system protects you from the network threats & reduces losses
  • Scalability
    Highly scalable system to support the growth of your userbase

Bel-NAS

Enabling remote access services seamlessly

Bel-NAS is a Network Access Server (NAS) developed by Cnergee that enables an independent service provider (ISP) to provide connected customers with Internet access. It has interfaces to both the local telecommunication service provider such as the phone company and to the Internet backbone.

Bel-NAS can be configured to provide a host of services such as VoIP, fax-over-IP, and voicemail-over-IP as well.

  • Business Focus
    Helps you focus on customer acquisition while we manage your systems
  • Quick Deployment
    SaaS based platform can be implemented quickly reducing go to market time
  • Cost Savings
    Pay as you go pricing reduces CapEx. Also features helps you reduce your other costs
  • Management & Support
    One stop solution reduces your vendor management efforts. Our 24x7 support also helps
  • Network Security
    Highly secured system protects you from the network threats & reduces losses
  • Scalability
    Highly scalable system to support the growth of your userbase
  • Business Focus
    Helps you focus on customer acquisition while we manage your systems
  • Quick Deployment
    SaaS based platform can be implemented quickly reducing go to market time
  • Cost Savings
    Pay as you go pricing reduces CapEx. Also features helps you reduce your other costs
  • Management & Support
    One stop solution reduces your vendor management efforts. Our 24x7 support also helps
  • Network Security
    Highly secured system protects you from the network threats & reduces losses
  • Scalability
    Highly scalable system to support the growth of your userbase